To save us both a little bit of time, here is a list of your most commonly asked questions. You’re welcome 🙂
“Are you open?”
If it is between 12pm and 6pm on a weekday, we are most likely open. Closures are announced on the front page of this website and our Instagram account.
“Can you fix my bike?”
Most likely! If you just have a flat tire it’s during open hours, feel free to roll on in. For larger jobs (tune-em-ups, brake service, etc), please get in touch to schedule a drop-off service.
“Do you fix (Specialized, Trek, Giant, etc.) brand of bikes?”
Believe it or not, the brand of bike is generally not that important. We can work on most types of bikes, and statistically speaking, there is a 98.1% chance that we can work on your bike too.
“How do you feel about electric bikes (e-bikes)? Do you work on them?”
E-bikes are great, and we love every type of bike as a means of joyful transportation, and a way to minimize time spent behind the wheel of an automobile! We’re (usually) able to do work on e-bikes, such as flat tire fixes and brake adjustments, but we will not modify your eBike to go faster than its intended speed and we do not do eBike conversions.Â
“My bike is making this (creaking, squeaking, ticking, knocking, etc.) sound when I pedal, can you fix that?”
Bring the bike in and let us check it out – with many years of experience in listening to the weird sounds that bikes occasionally exude, we can usually figure out the source of the problem pretty quickly. No promises though; once in a while we encounter a mystery that defies all logic…like this one time, there was a spoke on an old French Mavic rear wheel that kept clicking and no amount of lubricant could remedy it…and this other time, what I totally thought was a creaky pedal or crank ended up being a squeaky leather Brooks saddle!
“My tires just need air; can I come pump them up? How much is it?”
For sure, come in anytime to pump your tires up. We don’t charge people for using the floor pump, but we do charge for our time. If we do the pumping, $10. If you pump, $FREE$
“Will you just oil my chain?”
Yes, for $10. You can buy a bottle of lube for around the same price and we’ll even tell you how to use it, no extra charge.
“You’re called Upcycles…so, like, you guys just fix up old bikes & stuff?”
We started the shop in 2010 with a love of reviving old bikes back to life, and we still work on many vintage rides that get wheeled in through our door. We no longer sell any used bikes. If you’re really wanting a used bike but are afraid of Craigslist, check out the Community Cycling Center, a nearby non-profit that takes in used bike donations and does good things for the community.
“Do you {pause} BUY bikes?”
No. Your best bet is to sell it on Craigslist. If you’ve got a bike you just don’t want, you can gift it to the shop.
“Do you have any kids bikes?”
We don’t have enough space to stock kids bikes, but we do occasionally have some in stock. We can get anything that Public, Raleigh, Diamondback, and KHS makes. Get in touch with us and we’d love to special order a bike for your favorite kid!
“Do you guys take credit cards? Apple Pay? Samsung Pay?”
Yes, we take all major credit cards including Discover and AmEx, as well as Apple Pay or Samsung Pay.Â