Quality bike service and sales | 5516 NE 16th Ave., Portland, OR | (503) 388-0305

Repairs

We are proud of our quality service work, and guarantee our labor for 60 days. Come in anytime for a free assessment of your bike! We’re able to complete most jobs in 1 to 3 days, if all needed parts are in stock.

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FAQ’s

  1. I’ve got a flat tire, how much will it cost and how long will it take to fix? Most flat fixes are $15, including a new tube. We’re usually able to fix your flat tire while you wait.
  2. How much is a tune-up? Well, that totally depends on the type of bike, its age and condition. We need to assess your bike before we can give you an accurate estimate. The most common service package is our Basic Tuneup: $90 labor, plus usually another $40-100 for parts (chain, cassette, and brake pads).

– Packages –

All packages include air, chain lube, adjustments listed, fasteners tightened, and a test ride.

  • Safety Check: $30
  • Quick/Single-Speed Tune: $50
    Braking, shifting, wheels trued & hubs adjusted, and 1 installation.
  • Basic Tune: $60-$70
    Braking, shifting, all bearings adjusted, wheels trued, and up to 3 installs.
  • Full Tune: $90-$110
    Basic Tune, plus a thorough cleaning and lubrication, and up to 5 installs.
  • Basic Overhaul: $130-$150
    Full Tune, plus wheel hubs overhauled, and unlimited installations.
  • Full Overhaul: $180-$200
    Basic Overhaul, plus bottom bracket and headset overhauls.

– A la Carte –

Prices vary depending upon details (parts are extra).
Flat Fix: $10-$30
Includes new tube and a how-to tutorial upon request
Adjustments: $10-$20
Brakes, gears, bearings, etc.
Installations: $10-$30
Repair parts, racks, fenders, etc.
Wheel Truing: $10-$20
Lateral, dish, and radial if possible
Broken spoke replacement: $20-$30
Includes up to two standard spokes and nipples
Bearing Overhaul: $25-$30
Includes new ball bearings (cartridge bearings extra)

Fender installation: $20 for full plastic fenders, $30 for full metal fenders

Custom Wheel Build: $60-$80
Additional cost – Spokes: $1+/ea Hubs: $30ea+ Rims: $60ea+

Boxed Bike Build: $60-$100 (Includes a basic fit and adjustments)
Bike into a Box: $40-$60
Box not included, $10 when available

General Hourly Labor Rate: $60
– Service Policies (a.k.a. “The Fine Print”) –

GUARANTEE

We stand behind our work! All of our service work comes with a 60-day guarantee. New cables and wheels often have a break-in period, which is why we extend this guarantee. If you are not satisfied with a service we have provided, please get in touch with us and we’ll do our best to make things right.
All of our new bicycles come with the original manufacturer’s warranty, as well as 6 months of FREE adjustments.All of our refurbished, or “upcycled,” bicycles come with a 90-day warranty, including FREE adjustments.
Our custom-built wheels include FREE truing and spoke replacement for a year.
APPOINTMENTS & DEPOSITS
After we assess your bike, we will give you a cost estimate of the labor and parts, and put you on the schedule, if necessary. In order to claim a spot on our busy calendar, we require the following deposits:
For work estimated at $50 or less: 100% deposit
For work estimated above $50: 50% deposit
For any work on non brand-name or department-store bikes (i.e. Magna, Mongoose, Vortex, Next, Road Master, Huffy, Murray, new Schwinns, etc.) or any bike not ridden for a year or more: 100% deposit
Any parts/accessories that must be special ordered require a 100% deposit.
Upon cancellation, deposits are redeemable for store credit only.
If during the servicing of your bike we find that the cost of the repair will rise substantially above the estimate, we will call you with the details.
COMPLETION & FEES
You will be notified by telephone (unless agreed otherwise) when the work is completed and ready to be picked up.
Bicycles not picked up by the 7th day from the notification of the job’s completion will begin accruing a storage fee of $10/day.
Bicycles not picked up by the 60th day from the notification of the job’s completion will be considered abandoned and disposed of at our discretion.
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Updated on: 10/27/14