To save us both a little bit of time, here is a list of questions most often asked by folks, both in person and by phone…you’re welcome 🙂
“My tires are flat, can I get some air? How much is it?”
For sure, come in anytime to get your tires pumped up. We don’t charge for air, but you’re welcome to leave a tip.
“Do you guys fix flat tires? How much is it?”
Yes, we fix flat tires. For most bikes it’s about $20, including a new tube. If your tire is very worn or old, you may need a new tire as well, which range from $12 to $55 depending on size and quality – we have many to choose from.
“Do you guys have tubes? I need a (27″, 650B, 700×28, etc.) size. How much does a tube cost?”
Yes, we have tubes in sizes for most any bike, ranging from tiny 12″ to monster 29er. Most tubes are $7.
“I need my bike looked at, how much does that cost? Do I need to make an appointment?”
We don’t charge to look over and assess your bike, and no appointment is necessary. We’ll tell you what it needs to run well, give you an honest estimate, and put you on the schedule as soon as we can. We can complete most tune-ups within a week, even more complex jobs that require special parts.
“Do you guys do tune-ups? How much is a tune-up?”
Yes, we do tune-ups, and the prices range from $39 for a Mini Tune (for newer bikes that just need a little tweaking) to $159 for a Full Tune (for well-used bikes that require several new parts installed, such as brake pads, chain, cassette, etc.) Parts are extra, of course.
“You’re called Upcycles…so, like, you guys just fix up old bikes & stuff?”
We started the shop in 2010 with a love of reviving old bikes back to life, and we still work on many vintage rides that get wheeled in through our door. We occasionally have a used bike or two for sale, but our focus is on selling quality new bikes from Public and Raleigh.
“I have a bike I want to sell, do you guys buy bikes?”
It’s pretty rare that we buy bikes, and usually your best bet is to sell it on Craigslist. With that said, if you have a sweet vintage road bike, we’ll check it out for sure.
“Do you fix (Specialized, Trek, Giant, etc.) brand of bikes?”
Believe it or not, the brand of bike is generally not that important. Most of the major brands make very similar bikes, and their frames and components vary a bit. We can work on most types of bikes, and statistically speaking, there is a 98.1% chance that we can work on your bike too.
“How do you feel about electric bikes (e-bikes)? Do you work on them?”
E-bikes are great, and we love every type of bike as a means of joyful transportation, and a way to minimize time spent behind the wheel of an automobile! E-bikes make biking a possibility for people that have to contend with lots of hills, or have a long ways to travel to their work. We’re able to do basic work on e-bikes, such as flat tire fixes, and for anything we can’t handle, visit The eBike Store.
“My bike is making this (creaking, squeaking, ticking, knocking, etc.) sound when I pedal, can you fix that?”
Bring the bike in and let us check it out – with many years of experience in listening to the weird sounds that bikes occasionally exude, we can usually figure out the source of the problem pretty quickly. No promises though – once in a while we encounter a mystery that defies all logic…like this one time, there was a spoke on an old French Mavic rear wheel that kept clicking and no amount of lubricant could remedy it…
“I let my friend borrow my bike, and now it’s not working, can you guys fix it?”
Very likely, yes.
“Do you have any kids bikes?”
While we don’t have enough space to stock kids bikes, we can get anything that Public, Raleigh, Diamondback, and KHS makes. Get in touch with us and we’d love to special order a bike for your favorite kid!
“My (boyfriend, husband, sweetie, lover, neighbor, etc.) was trying to (tighten my brakes, install my rack, fix my gears, etc.) and it’s not working right…um…can you check it out?”
Many people – especially those of the masculine persuasion – won’t admit to others, let alone themselves, that they can’t do something seemingly simple, like adjusting a bike’s brakes. The problem here is two-fold: first, the inability to admit one’s lack of expertise, and second, the wrongful assessment of a a complex problem that only seems simple. What’s more, old bikes and inexpensive department-store bikes can often be the most difficult to fix, because of the decades of rust and/or cheaply-made components. Just remember: here at Upcycles, we’ve been fixing what your boyfriend can’t, since 2010.
“Do you guys take credit cards? Apple Pay? Samsung Pay? Bitcoin?”
Yes, we take all major credit cards, including AmEx and Discover. We are not yet set up for Apple Pay or Samsung Pay, but we are “working on it.” We have never been asked about Bitcoin, but we have heard of it, and we’re curious.
“I really want to tip you guys – do you drink beer?”
Yes. The one beer we can all agree on is a good IPA, and here’s a tip (pun intended): a Breakside IPA is preferred over all others.